Effective Date: Jan 3 2025
This Privacy Policy governs the manner in which Accessible Places Inc. (“Accessible Places,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “Users”) of the website. Accessible Places is committed to ensuring that your privacy is protected in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Accessible Places collects personal information from Users through contact forms on the website. This information includes:
(a) Name;
(b) Email address;
(c) Phone number;
(d) Physical address; and
(e) Accessibility needs.
Additionally, general website usage data is collected through Google Analytics, which may include aggregated and anonymised traffic and behavioural data.
The information collected is used exclusively for the following purposes:
(a) To provide services requested by the User;
(b) To respond to User inquiries;
(c) To communicate with Users for marketing purposes, including newsletters and promotional updates; and
(d) To improve the quality and functionality of the website and our services.
Accessible Places does not sell, trade, or share personal information with third parties, except under the following circumstances:
(a) When required to provide services (e.g., payment processing via Stripe);
(b) When compelled by law or legal process; or
(c) With the User’s explicit consent.
Personal information is stored in a secure database protected by industry-standard measures, including reCAPTCHA and third-party security technologies, to prevent unauthorized access.
Users have the right to:
(a) Request the removal of their personal information by contacting info@accessibleplaces.ca;
(b) Access and review their personal information upon request; and
(c) Request corrections to their personal information if inaccuracies are identified.
Personal information is retained for a period of one (1) year from the date of collection, after which it is automatically deleted unless otherwise required by law.
Accessible Places does not use cookies to collect personal information. However, Google Analytics is employed to collect non-personal, aggregated data regarding website traffic and usage.
Personal information collected is retained for a period not exceeding one (1) year unless:
(a) Further retention is required by law; or
(b) The User has provided explicit consent for extended retention.
Accessible Places complies with all applicable privacy laws and regulations, including PIPEDA, to ensure that personal information is handled responsibly and transparently.
Accessible Places utilises third-party services to support its operations. These include:
(a) Stripe: For payment processing;
(b) Hubspot: For Customer Relationship Management (CRM); and
(c) Google Site Kit: For analytics and performance monitoring.
Each of these third-party services adheres to its own privacy policies, and Users are encouraged to review them independently.
For inquiries regarding this Privacy Policy or to exercise your rights concerning personal information, please contact us at:
Email: alfred@accessibleplaces.ca