Accessible Places honours manufacturer’s warranties.
To determine your product’s warranty, check the online user instructions and/or warranty card.
Returns and exchanges must be pre-authorized by Accessible Places before shipping.
They must include original packaging and must be in a resalable condition.
We will work with the customer and manufacturer to find a solution if there are problems.
If your order arrived damaged, please obtain a return authorization immediately. If the error is ours, you will not be charged for shipping.
We reserve the right to cancel orders. This includes:
Cancelled orders will notify you via email. A full refund and if possible alternatives are discussed.
If you have any questions about cancellations, warranties or returns, please use our contact us page.
